Buyer-Seller Live chat

Our buyer messages increased in Q4 2023. When was the live chat functionality enabled for buyers?

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Tags:Buyer messages

a year ago

I wasn't aware there was a means for customers to live chat with third party sellers.

I think they can live chat with amazon customer services.

a year ago

Hello @Seller_AlmT8a3mxjnI5,

I am Spencer with Amazon.

We have the Buyer-Seller Messaging Service by email. How to Contact a Third-Party Seller.

Can you please elaborate on the Buyer-Seller Live chat?

Regards, Spencer

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