Competiror clicks on my product to finish my daily budget
This is a strange one. I have been monitoring the situation for a few weeks now and I have good reasons to believe that they my competitor (who was the only one selling my product before me) is clicking on my sponsured product several times per day to finish my daily budget.
How do I go about this?
Competiror clicks on my product to finish my daily budget
This is a strange one. I have been monitoring the situation for a few weeks now and I have good reasons to believe that they my competitor (who was the only one selling my product before me) is clicking on my sponsured product several times per day to finish my daily budget.
How do I go about this?
9 replies
Seller_LrOi5Val3Iifg
Highly unlikely unless they are using multiple devices on different ip addresses.
Seller_x4tzkGuwzOigF
You could try the report abuse button on the account health page and amazon may investigate it, otherwise if you notice they do it at a certain time (i.e all your clicks happen at 1am in the morning until 2am, try dayparting and set the campaign to start displaying at 7am-midnight for example could help)
Seller_ae51e0CJoHqCX
You cannot possibly know that but to be fair I have had the same issue and despite what you think there is not a thing you can do about it.
Amazon will just tell you there are measures in place to prevent this and you will not be charged for these clicks. I have a pile of stats to state the opposite.
I had a campaign with nearly £3000 worth of clicks that resulted in less than £5 worth of sales (yes sales not even profit) I was told this wasn't due to click fraud but more likely wrong target audience. I hasten to add it was Amazon that created the campaign.
Seller_LPNFiurCTHuAx
The only solution is to fight fire with fire, bullies who do this only know one thing and that is to back off when they are at risk of getting hurt too. If you know the culprit start by doing the same. I have seen evidence of this sort of behaviour on amazon. One of my associates who sells in the US had a "customer" video uploaded as a review but it was all about knocking his product and comparing it to the biggest seller on Amazon. this was not a balanced review but rather a way of stopping the sales on my associates site and boosting their own sales at the same time.
Seller_ihr0dxtdeiM6C
How can you possibly know who is clicking? Besides your suspicion...
I'm asking because if there's a way to know, I'd like to know..
Seller_jGVxVIjqaXgJJ
We knew this was happening as a matter of fact, a few years back, We reported it to Amazon nothing was done, we ended up cutting our budgt a lot at the time, and started doing impression based advertising. Which worked for a while. I tested it on my own campaigns, and the ip protections is not there, I clicked through a lot of our campaigns through one ip address, and our budget for 100 clicks was immediately gone. I do not believe there are enough or any protections there for clicks or ip recognition. I have not been refunded for any clicks I did, from my ip address, oan another ip address. This was a few years back. But unfortunately there isnt a lot you can do. Google and other platforms are the same.
