Unable to create listing with 'generic' brand name
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Seller_9cePvE5bylALt

Unable to create listing with 'generic' brand name

I'm trying to create a new listing for a product that has not been in the Amazon catalogue before.

I'm stuck with the 'brand name' field. The product does not have a brand name and I have checked the box to indicate as such, however I'm told that 'Generic' cannot be used.

Nothing I enter into this field will be accepted. Any ideas?

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6 replies
Create and Manage Listings
Tags:Add a product, detail page
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6 replies
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Seller_ZJhFeE3tNKzfh
In reply to: Seller_9cePvE5bylALt’s post

That error is suggesting it’s trying to link to an already existing ASIN that has brand data against it.

Did you include a barcode in the data when trying to add the product?

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Sarah_Amzn
In reply to: Seller_9cePvE5bylALt’s post

Hello @Seller_9cePvE5bylALt

This is Sarah with Amazon.

Are you still facing issues with the listing or you managed to sort them out?

Best,

Sarah.

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