Hello @CHERISH_VENTURES,

Thanks for reaching out. I understand you're looking to register a seller account with your company, but you're running into difficulties because a personal email was previously used on an account that's no longer in use.

Here's what you need to know about this situation:

The Challenge:

Each Amazon Seller Central account requires a unique email address. You cannot use an email address that's already associated with another customer or seller account, even if that account is inactive.

Your Options:

1. Register with a different email address - The most straightforward solution is to use a completely different email address for your new company account. This is the recommended approach when an email is already tied to another account.

2. Change the email on the old account first - If you still have access to the previous account, you could:

• Log into that old account
• Go to Settings → Account Info → Login Settings
• Change the email address on that account to something else
• Then use your preferred email for the new company registration

3. Contact Seller Support directly - For account-specific issues like this, Seller Support can provide guidance tailored to your situation. You can reach them through the Contact Us page.

Important Note:

Amazon does not allow transferring primary account status from one seller account to another, even if owned by the same person. Each account must maintain its own unique email address.

Regards,

- Manny