Lost access to seller account after deleting unused buyer account
I lost access to seller account, it says
"There was a problem
We cannot find an account with that email address"
A quck search in the forum sugested that deleting the attached buyer account may be the cause of the problem as they share the same email. I did try and delete the buyer account around 10 days ago but it did not delete, at least not straight away, and I now no longer have access to both buyer and seller account.
Can someone from amazon support get in contact and reactivate my seller account.
I have logged into the forum from another account to post this messsage as I can't login to the forum with my deleted account
5 replies
Seller_k2X0L9mVRT0pW
as both buyer and seller accounts are linked then deleting your buyer account will have deleted your seller account too.
Seller_ZVAz3d5lZuGid
"Can someone from amazon support get in contact and reactivate my seller account."
This is not seller support, you would need to open a case with them via Help (top right), or possibly tag in some forum moderators, but unlikely they can do anything.
Seller_GCZSr7RAZY3In
the same issue happened to me and i managed to get it re opened
Seller_2AncqftqxwegN
Were you allowed to have multiple accounts or have you now linked another account to your old account and will therefore find both accounts suspended?
