Seller_DJwE1RXTpAHPh
Missed Estimated Delivery Date
When a buyer selects the return reason ‘missed estimated delivery date’ they are initiating a cancellation, right? So it’s a remorse/choice return, right?
Tags:Missing, Returns
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5 replies
Seller_64jziShTiTjOq
No, it’s seller’s failure, so seller pays for the return. Here is the list:
| Sl. No. | Return Reason | Responsibility |
|---|---|---|
| 1 | Accidental order | Buyer |
| 2 | Better price available | Buyer |
| 3 | The delivery box or envelope isn’t damaged, but the item is damaged | Seller |
| 4 | Missed the estimated delivery date | Seller |
| 5 | Missing parts or accessories | Seller |
| 6 | The shipping box or envelope and item are both damaged | Seller |
| 7 | Wrong item sent | Seller |
| 8 | Defective or does not work properly | Seller |
| 9 | Arrived in addition to what was ordered | Seller |
| 10 | No longer needed or wanted | Buyer |
| 11 | Unauthorised purchase | Seller |
| 12 | Description on the website was not accurate | Seller |
| 13 | Damaged during delivery | Seller |
| 14 | Performance or quality not adequate | Buyer |
| 15 | Incompatible or not useful for the intended purpose | Buyer |
| 16 | Damaged due to inappropriate packaging | Seller |
| 17 | Part not compatible with the existing system | Buyer |
| 18 | Excessive installation or did not install | Buyer |
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Seller_7VbclcPFFRTnc
check the tracking though against the EDD as we have had buyers state that it ‘missed the EDD’ and then go on to say that actually it missed the birthday - the birthday being 2 days before the EDD
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Seller_77IcbQKVGdZo0
Some buyers do this on purpose select the incorrect return reason so the seller has to pay for the return.
Unless you can prove by tracking when the item was delivered then you will have to pay for the item to be returned to you.
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