For those of you just joining us, welcome to our corner of the Amazon universe! To our long-time members, we appreciate your continued engagement and for helping make this community.
You might be wondering, What exactly does the Seller Forums Team do? and How can the Forums actually benefit me? Let me break it down.
We’re constantly looking for new ways to provide education, support, and opportunities to connect, whether it's with other sellers or with the broader Amazon team. We understand that sometimes, Selling Partner Support can’t fully address your needs or communicate exactly what you're trying to convey to Amazon. That’s where we come in.
When you start a thread, you not only gain access to the collective experience of other sellers, but our team is also dedicated to bridging any gaps and working towards solutions wherever possible.
If you’ve already exhausted your escalation options and still haven’t found a resolution, simply share your Case ID and details with us, and our Community Managers will do their best to help.
Concerned about sharing your information on the Forums? You’re in good hands. Only Amazon team members can access your personal details or case information, and we treat everything with the utmost confidentiality and care. Our goal is to help, not hinder.
While we can’t guarantee to resolve every issue or share all of Amazon’s internal processes, we are always here to be your advocates and support your journey to success.
So, what could make the Forums more valuable for you? What would make you feel more confident and excited to reach out?
Let’s make this space even better together. Warmly,
Ezra!
