Three FBA shipments delivered but not receiving for 10 days now

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Seller_Jl0QHDp7ab1Ha

Three FBA shipments delivered but not receiving for 10 days now

Hi

I have 3 FBA shipments shipped on the 18 of January, delivered on the 27 of January that have not moved at all since for 14 days. All those shipment are shipped to BHX8

Those are FBA15JZ03YJ2 , FBA15JYYZ97V , FBA15JZGDM32

Seller support said they can’t do anything

All these shipment's asins are selling very good and nearly best seller on sales rank. Out of stock will impact a lot

Wondering whats happen on BHX8 warehouse now?

Any help would be appreciated.

@Spencer_Amazon @Simon_Amazon @Maja_Amazon @Sarah_Amzn @Maya_Amazon

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1 reply
Tags:FBA, Fulfilment, Fulfilment Centre, Lost shipment
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JiAlex_Amazon

Hello @Seller_Jl0QHDp7ab1Ha

Following on your post. In regard to your inquiry, for reconciliation of shipped inventory usually takes 2 to 30 days. In some cases, it will take up to 60 days. This will depend on the season and workload, from our end we do not have any extra path, our recommendation will be for you to wait for final updates on your shipment. Here is a help page related to this matter that could provide you more information:

Reconcile your shipment.

Any assistance, don’t hesitate to reach out to our support channel.

Regards,

JiAlex

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