Hi All,

Our Sunday shift reported that within the Amazon UI, all of our SFP orders from Friday until Sunday, which should have offered Sunday shipping for Monday/Tuesday delivery actually had a "Ship by" date of Monday.

The longer delivery dates offered to customers had a negative impact on sales.

I see there are a few others reporting similar around the Easter weekend, which @Julia_Amazon said was resolved. So potentially this is a new issue, or the previous issue is either back or unresolved and impacting my account for the first time.

I will also raise this with our account manager and seller support - but it would be helpful for me to establish if it is an issue impacting multiple accounts, or just me.

Thanks in advance for any info

EDIT:

Image example. This is just one product, the issue impacted all items and around 4,000 orders.