Fake 1 star rating which wasn't a verified purchase

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_XNcRQKVtVCkVP

Fake 1 star rating which wasn't a verified purchase

Hi

I am trying to remove a 1 star rating on my listing but no feedback was left by this person nor was it a verfiied purchase. Amazon have repeatedly said "they have investigated and have taken appropriate action" but the 1 star rating is still there. It's clearly a fake rating as no one purchased anything, I need some help to get this removed please.

Thanks

789 views
3 replies
Tags:Listings, Product feedback
10
Reply
3 replies
user profile
Seller_QuM1AZgzfU9x4

Almost 0 chance of it being removed. Amazon want reviews from people who haven't bought the item on Amazon itself.

As there was no written review Amazon will however give the review less weighting.

00
user profile
Seller_ZJhFeE3tNKzfh

As you've used th term 'Verified Purchase' this would be a Product Review.

You do not need to have made a purchase of a product on amazon to leave a review or rating.

Amazon also allow users via Echos to leave a star rating as well.

You have zero proof its fake unfortunately, this is just how the amazon product rating system functions.

21
user profile
Emma_Amazon

Hello @Seller_XNcRQKVtVCkVP,

@Seller_ZJhFeE3tNKzfh already summarized it pretty well.

Here the Help page to Answers to Questions about Product Reviews, which includes this topic:

"Can a buyer review a product that was not purchased on Amazon or from me?

Yes, provided the buyer has made at least one purchase using their Amazon account. They can review any product on Amazon, regardless of where they purchased that product. However, if a reviewer did not buy the product on Amazon, their review will not be marked as an Amazon Verified Purchase."

Best,

Emma

00
Follow this discussion to be notified of new activity

Similar Discussions

user profile
Seller_ajEdAGqwDCZDe
user profile
Seller_7pDvjaP1zn6iT
user profile
Seller_UK99BMF3HBsyO