Amazon BOT thinks our products are made of Animal Fur, they are not, how to resolve?
We have had notification of removal of some of our ASIN's as Amazon bots have decided the products are made of real animal fur, these are boilersuits made of Polycotton, they are listed correctly but as they are boilersuits some images show them being used on a farm and there are sheep in the photo. Amazon Account Health seem to think this might be the problem but we do not own the listing so cannot change, I have appealed with details of the product but this gets rejected (presumably by bots as if a human was looking at this appeal it would be obvious what has happened) Any advice on this, it seems mad that their automated systems have picked this up from something in a photo of the product!
Amazon BOT thinks our products are made of Animal Fur, they are not, how to resolve?
We have had notification of removal of some of our ASIN's as Amazon bots have decided the products are made of real animal fur, these are boilersuits made of Polycotton, they are listed correctly but as they are boilersuits some images show them being used on a farm and there are sheep in the photo. Amazon Account Health seem to think this might be the problem but we do not own the listing so cannot change, I have appealed with details of the product but this gets rejected (presumably by bots as if a human was looking at this appeal it would be obvious what has happened) Any advice on this, it seems mad that their automated systems have picked this up from something in a photo of the product!