Sellers Charging Exceptionally High Shipping Costs for Low Value Items
Hello,
Has anyone else come across this, and it does seem like a scam of sorts unless we are misinformed?
AN item which costs about £4 to £5 says free shipping in the offer window but they at ‘Checkout’ a delviery charge of say £20 to £25 is added - we cant work out how this is happening or allowed to happen - any thoughts appreciated to align our understanding in case we missed something?
Thanks,
32 replies
Seller_qZO3ZCjoBXEeL
Usually they have set a minimum purchase qty of 2 or more. first one is free to ship, but you have to buy at least 2…
Seller_NoMNQDGnEW5Bx
I raised a couple I found with customer services cos they were actually things I wanted to buy, they did tell me to screenshot and send to an email address for investigation as it wasn’t allowed but I’ve just looked again now and nothing has changed (this was around 3 weeks ago)
Seller_Iti0OkAyMPN7I
The only way I think you can do this is to put a charge per additional item, so you list an item low price with free delivery per order set the min order quantity to 2 and a delivery charge of £xx per item.
Seller_Sj0hjLInbSRZf
Here is an example B00HUWU1ZU seller TS TRADEMAX LIMITED product up for 41p you need to buy 2
Seller_Kk6le8JPH6uoQ
I was trying to buy some boxes of water it said free shipping for prime . When I came to the checkout the Shipping was Sky high . I cancelled the order and.reordered some.where else.
Sometimes they.put the price of the goods too low.snd try to recoup the cost through Postage.
Seller_3sA3mMDSBeAxr
It seems to be a way of catching customers out, luring them in with the low price and then adding on the delivery charge for two or more and then hoping the customer doesn’t see it. We then can’t obtain the Buy Box as we wont go anywhere near the price, and thus creates more ridiculous competition.
Seller_WyWlJMqJrUGK1
tried buying Vitabiotics Feroglobin Capsules, 30 Count price 40p free shipping prime delivery had to buy 2 got to check out added £29 postage bought them from local chemist instead
Seller_HSc6WZwAis7GZ
It is because Amazon charge such high commission rates that sellers make up the difference on the sale item with postage. Sometimes the commission is more than the item is sold for.
