What is the difference between customer Product Reviews and Customer Product Ratings?
Does any one know what is the difference between between customer Product Reviews and Customer Product Ratings ?
One of our products suddenly ended up with two bad ratings obviously affecting the sales . How does this work? Since when is now 2 categories both affecting the product without giving any reasons?
5 replies
Seller_ZPjajjMXjCNQH
I have a few of them too, often wondered.
Seller_7VbclcPFFRTnc
If a buyer gives it just stars ie no comment, it’s a rating.
If they leave a comment, it’s a review
Seller_4jeZD40ha7u4o
This feedback system is getting very complicated. Lets say the buyer just gives stars and no comments, why their date, short name and if they bought on Amazon or not is not shown in the same way as a review to give legitimacy to the customer rating?
Some products have a lot of feedbacks from other countries. So why some do & others don’t , considering that they are all universal models ?
Seller_saK5Ah2SaNYjL
Leaving a 1 star rating on a new product listing destroys it instantly. No way to catch competitors out any more, when they are completely anonymous!
A really bad move on Amazon’s part. As if the sight wasn’t rife with fake reviews already.
Seller_4jeZD40ha7u4o
You are spot on. If the ratings are true then the buyers details should be there exactly like a review . Something not right here 
