Hello,

I am starting to be very concerned about Amazon inventory receiving process. I have 2 shipments that were closed during the last month where Amazon lost dozens of units from each shipment. Moreover they don't care about eny evidences (POD, invoices, weight records from carrier) that the items were delivered and just keep telling me the "shipment contents counted and confirmed”.

What can I do? This is extremely frustrating.

Shipments: FBA15JG5B3YM and FBA15JH16J4L

Petr

Hello,

My inventory in Lost by Amazon FBA, I send the delivery note from DPD, Invoice and packing list. When I go to the shippment, it was receiving before, now it says Received 0. so my inbound quantity is GONE. My Inventory is GONE !!! See

Case ID : 10088848932

Shipment ID: FBA15J248ZSQ, 5F4YIKPV

Thank you,

Hello all

I recently sent my inventory for FBA. I received the inventory receiving alert email. However, later I was told there is a discrepancy in inventory and no units were inbound. Upon investigation, I found out that the units were mislabeled. The label was for the same SKU but with a different FNSKU which does not match the expected FNSKU in the shipment. It has been a month and I am unable to retrieve my inventory. Every time, I explain the issue, have provided the box labels, and the wrong FNSKU but still I get a response shipment not found. Any ideas on how can I retrieve my lost inventory?