Shipment Expiration Date
Hello,
I created a shipment for our product and mistakenly input the wrong expiration date. I set it to May 2025 but the correct expiration on the bottle is on June 2026. Does Amazon use the expiry based on the shipment date I provided, or will they verify it on the actual bottle?
I would like to continue to ship out the inventory since we cannot cancel the charges from this shipment. Please let me know if there will be a problem with the product once received in the fulfillment center. Thank you.
2 replies
Seller_uDnL2ac7ZECU8
@Bryce_Amazon@Dominic_Amazon Can you please help me with my issue. Thank you
Jameson_Amazon
Hi @Seller_uDnL2ac7ZECU8,
Thank you for reaching out on the Seller Forums!
Please note that incorrect or incomplete values for expiration attributes may lead to early disposal or return of your products. To ensure data accuracy, we may periodically audit and correct expiration attributes. You can read more about expiration-dated product attributes right here.
If you would like more direct assistance with this situation, I'd recommend opening a case with Seller Support so that team can take a further look into your products. Once you open that case, please send me the case ID and I'd be happy to monitor the correspondence and provide additional assistance if needed.
Thanks again,
Jameson
