Hi everyone,

We need new insights about our problem with the size name correction in one of our parentages. We were unable to update the size name of the 2 childs despite doing the following steps.

Partial update, Full update, delete-relist, multiple cases, Breaking Parentage and creating a new one

We are in the process of adding a new product and we have selected the Size variation as below:

However when adding the Product Details we are being forced to add Item Dimensions:

The item dimensions are not the same for every variation. What information are we expected to add here?

Hello everyone,

We're having a sudden huge problem with our Capacity Manager.

We sell Health and Beauty products.

Our items have always been in in the category "Standard Size" where we have 12.55 cubic metres of capacity.

But suddenly all of our stock was moved into the "Clothing section" where our capacity is 2.83 cubic metres because we never use it (our items are categorized as Beauty, "Health, and Personal Care" therefore they fall in "Standard Size" section of capacity)

So now we appear with 1% used (0.00 of 12.55 cubic metres) in the STANDARD SIZE

and

181% used (5.12 of 2.83 cubic metres) of the CLOTHING SECTION which proves there is a mistake because we can not be at 181% unless there has been a mistake that switched our Capacity Category by mistake!

Any help would be appreciated @Seller_Huz6FT08OxHAR

See images below: