Reconciling payments to outstanding orders
imgSign in
user profile
Seller_1GrLAM6cfYS4A

Reconciling payments to outstanding orders

Am I the only one who struggles to reconcile payments with outstanding orders - the payment amount never seems to correspond to a whole number of orders. Am I missing something?

21 views
1 reply
Tags:Payments
10
Reply
1 reply
user profile
Seller_B3Q5IkUa005Gn

You're definitely not alone in this struggle. Payment reconciliation issues often occur because:

Amazon doesn't process payments order-by-order but in batches, combining multiple orders

Various deductions happen simultaneously (referral fees, FBA fees, refunds, etc.)

Timing differences exist between order completion and payment processing

Try using the "Date Range Reports" under Reports > Payments to see detailed breakdowns. The "Transaction View" is particularly helpful as it shows individual order IDs with their corresponding fees.

For easier reconciliation, export your payment reports to Excel and use pivot tables to group transactions by order ID. This will help you match payments to specific orders more accurately.

If you still have discrepancies, consider using third-party reconciliation tools like SellerLegend or A2X that are specifically designed to solve this common issue.

10
Follow this discussion to be notified of new activity