Account terminated
Hello
I just created my account and i was trying to verify my credit card details. But after logging out when i tried to re open my account its said one of your seller account is terminated so please use new credentials for registration. Kindly help me out as i just open my account . And its my first time using amazon
0 replies
Seller_DROodOAYHftnc
Did you try to open an account before, or make more than one attempt this time ?
Seller_iCElvSceyuL0B
i have never made an account before but i made this account in a few days. as i didn’t want want account to be rejecteded so i carefully and slowly too my time to make my account
Seller_DROodOAYHftnc
Can you copy and paste the email you got from Amazon re. this, so we can see exactly what it says.
Seller_iCElvSceyuL0B
Hello from Amazon Services,
We were unable to verify the credit or debit card information that you provided for your account. As a result, any payments to your bank account will be suspended until you update your charge method. Funds will not be transferred to you until your charge method has been updated.
Why is this happening?
For billing and security purposes, it is our policy that you must maintain a valid charge method, and we may periodically verify the information provided. For more information, please refer to the following link:
https://sellercentral-europe.amazon.com/gp/help/202131400
How do I resolve my charge method and receive my payments?
To resume payments on your account, it is first necessary to update your charge method.
Please refer to the following links:
Update credit card information: https://sellercentral-europe.amazon.com/gp/help/202131360
Update charge method: https://sellercentral-europe.amazon.com/sw/AccountInfo/ChargeMethod/step/View?ref_=macs_aichrgvw_cont_acinfohm
After you update your charge method, your payments will resume on your next scheduled settlement date. In addition, any fees owed for this settlement period will be charged to the charge method on your next settlement date or sooner.
What happens if I do not update my charge method?
All payments will be suspended until your charge method information has been updated, and you may have restricted access to Seller Central and other selling tools until your charge method has been updated.
Have your payments been suspended in error?
If you believe that the charge method information you have entered is correct and that you have received this message in error, please contact your financial institution for information regarding the problem with verification.
We are here to help
If you have questions about this policy or the information above, please refer to our help resources or contact us via Seller Central.
Thank you.
Regards,
Seller_iCElvSceyuL0B
Really? Then i will use it tomorrow first thing in the morning. Thanks for your help.
Jessica_Amazon_
Hello,
Thank you for using the forums and many thanks to everyone that has helped you so far.
In addition to all the advice you have received I noticed in the removed screenshots that you may have been attempting to log into the Amazon USA site. I would suggest bookmarking the following link to reach the UK and EU Seller Central: https://sellercentral-europe.amazon.com
Thanks,
Jessica