Issue with removing my FBA inventory

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Seller_wcSgVrgYzoHcB

Issue with removing my FBA inventory

Hi,

My account was deactivated two months ago, and I received an email informing me to upload invoices and my supplier chain details to the inventory department two weeks ago. I sent all the required documents to Amazon on the same day, but unfortunately, I have not received a reply since.

Today, I received another email from Amazon stating that my inventory will be disposed of if I don’t provide the invoices within the next 15 days. It seems Amazon hasn’t received my email at all (even though I sent it twice).

Since my account is deactivated, I have no way to contact Amazon directly.

I have inventory worth around £15,000, and I don’t want Amazon to dispose of it. (I cannot create a removal order.)

Has anyone experienced this kind of situation before?

What should I do?

TIA

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Seller_ZVAz3d5lZuGid

This is a duplicate of your previous thread below - technically against forum guidelines. I assume because no-one responded that they cannot help. Am sure Amazon will have received your email, but everything is so very slow to get any response.

https://sellercentral.amazon.co.uk/seller-forums/discussions/t/64b760e2-11a1-4817-b9b5-f89e401f5db4?postId=64b760e2-11a1-4817-b9b5-f89e401f5db4

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Sarah_Amzn

Hello @Seller_wcSgVrgYzoHcB,

This is Sarah with Amazon.

I see that you have already created a thread regarding this topic.

Please create only one thread per question. Creating duplicate threads can create confusion and disruption in the Forums and is against the Forums Guidelines.

I will be closing this thread as a duplicate of There is no reply from Amazon inventory appeal department

Kind regards,

Sarah.

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