Can anyone see this page on Seller Central Help

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Seller_1xP3EnrTgbPyZ

Can anyone see this page on Seller Central Help

I'm looking at https://sellercentral.amazon.co.uk/help/hub/reference/202151990

When I click "Improve Your Performance" and select either "Reduce Claims and Chargebacks" or "Minimise Negative Feedback, it comes up with "There was an error displaying this topic". I've been trying it for the past 5 days and it hasn't changed.

Is it just me or is everyone getting the same error message?

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Seller_76AUwmqvSyRIM

Same here. It's obviously a secret.

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Seller_i6S8knzW6zU6Z

Hi @Seller_1xP3EnrTgbPyZ,

The page you linked has these non-working links:

  • https://sellercentral.amazon.co.uk/gp/help/202151990
  • https://sellercentral.amazon.co.uk/gp/help/202152010

I found that these US Seller Central links are working, even if you’re not selling in the US. Based on the IDs (202151990 and 202152010), the help pages align with the content you’re looking for:

  • https://sellercentral.amazon.com/help/hub/reference/202151990
  • https://sellercentral.amazon.com/help/hub/reference/202152010

Kind regards, Michael

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