My shipping label is printing right in the corner of the sheet but I need it to fit my 6x4 label which has a 10mm gap. Is there a way of changing this please???

Just started using QZ tray to do one click shipping but its terrible compared to other ways I do it. The labels are printing ever so slightly too big so it cuts off the tracking number at the bottom of the label. Is there a way to change the scale? When printing via PDF I have to change to 96% but this is slow as I have to do each label one by one. Other sites I use give all the labels and packing slips in one PDF and it's easy but not here. If doing it without QZ installed it gives me an individual PDF for each label and it's so slow to open and print each one. Am I missing something?

Hi all, hope someone can help us.

We are setting up seller fulfilled prime and want to use DPD for shipping however, our labels are printing blurry through our thermal label printer.

We're using:

1. Apple MacBook Pro

2. Citizen-CL-S521 Thermal Printer

3. QZ Tray (unable to download Amazon print connect as looks to be discontinued).

4. 6x4 inch labels

We've followed all the guides correctly and the labels still print blurry on Mac. Its very frustrating. When we select buy shipping on Amazon, we can either print in PDF or ZPL.

PDF - labels come out blurry

ZPL - labels come out in ZPL coding language

We are unable to amend the printer settings on Amazon. We actually use DPD for our own DCT website orders and have no problems printing labels from the DPD app.

Surely there are other sales with the same issue, is it the MAC? Amazon customer service absolutely clueless as usual pointing us at a help forum which is not related. Please help!