phone number not being accepted in review information

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hi in the

Review your country of establishment and business type

Changing your business information will result in re-verification of your information.

when i entered my phone number ,amazon is not accepting it and i get the message

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Provide a new phone number or select an already verified phone number.....

i have sent many messages to amazon support and sent screenshots of the screen but they dont seem to look at them at all .