@Seller_TSXM2A5nxWSuH

Dear Winston, How do we stop Amazon changing titles to foreign languages ?

Please look at B018IQ1A6K. We have have reported the title errors for this, but nothing ever happens.

Can you get it changed back to English please ?

Many thanks

Farm Cottage brands

Hi all, after all January VAT saga, we've got another surpise today with email informing about Vat number is rejected....we do sell on amazon since 2013 and Vat registered since 2016 with all details provided to amazon and verified many times no problem, how on eart sellers can do any business on this platform if we are wasting time confirming same things every few months!!!!

Dear Seller,

It has come to our attention that there is a problem with your VAT registration number *******3910 and, as a result, your VAT registration number has been rejected.

After 7 years of selling on Amazon, we received notifications for each of our listings stating that our products are classified as "escooters" and therefore shouldn't have a seat, referring me to the "escooters" policy. 

My product is not an escooter, in fact, it is a medical mobility scooter. We are not subject to the "escooters" regulations/policies, obviously. Amazon does not have any wording about medical mobility scooters for the elderly and disabled in the provided policy. 

They referred me to a list of requirements that have nothing to do with my listings. We have been approved by the UK GOV to sell medical mobility scooters, and we have been doing so on Amazon for 7 years already, we supplied all relevant documents already. No matter how many times we appealed, we still received the same response. 

When I explained to the account health specialist over the phone and provided proof, they clearly said, "you are right, there is a mistake here which should be corrected, please appeal with the relevant information". However, when I appealed, I received the same message again, stating that "as an escooter, your product shouldn't have a seat". 

If you go to this category on Amazon, you would see that obviously all listings have a seat (You don't imagine a 90-year-old lady driving a 2-wheeled scooter, right?).Even the documents (Reports) they asked me to provide are all related to electric scooters and are not the right ones for the medical mobility scooters, which require something completely different. 

Any suggestions?