Buyers can't see my colour variations on Amazon product page
Hi, I have created parent child variations correctly on Amazon and I have no issue highlighted. However, the child product is displayed on Amazon without showing the other colour option. I have searched the forum and watched many videos and still can’t understand what I have done wrong. I sent my stock to Amazon now which will be displayed shortly but worried that people can’t see the other option!
Seller_7VbclcPFFRTnc
The listing on amazon for clear shows 10g - check the parent and the purple
18 replies
Seller_7VbclcPFFRTnc
its possibly because you’ve either just set it up or, because they are both inactive
check your fees too - almost £11 on a £16.99 item … that doesn’t look right for a bracelet at 15 x 10 x 1 cm; 10 Grams
interestingly, checking your parent takes me to your clear one - not purple…
Seller_B1Rt03Vo37aXI
Thank you very much for the reply. Yes I have just set it up and desperately need help as I found some of the stuff confusing despite watching many videos! I dispatched the stock to Amazon today. Hopefully, it will show the variations when the stock are in if that might be the cause.
I am also puzzled as why my FBA costs are so high. I am guessing Imay have made a mistake with the weight. I am sure I entered the weight of each unit as 0.01 KG but is showing as 10kg as attached. I was told, Amazon will scan the
product themselves when it reaches their warehouse for dimensions and weight. So I am hoping they adjust the cost if it is incorrect.
Seller_4XZrl7isjt4Xg
On the FBA Fees, I suspect you are getting hit with the “Dimensional Weight” charges.
Seller_B1Rt03Vo37aXI
I used the revenue calculator and the issue I think is the weight. It is shown as 10kg for my product SKU. I checked another similar SKU and the cost was under £2. I need to get that corrected and hopefully will be reduced.
Seller_esvgLzKXw2YAl
I don’t believe that is the dimensional charge. At 15 x 10 x 1, the fee should not be anywhere near that high.
Check each ASIN for sizes.
There are two sizes/weights, one for the product and one for the package.
You must have one or the other with a 10kg weight entered.
Unless you change it, it will continue at that weight.
Seller_7VbclcPFFRTnc
The listing on amazon for clear shows 10g - check the parent and the purple
Seller_esvgLzKXw2YAl
Purple:
ASIN: B0BXTXWYKN
Brand: Generic
Total New Prime Offers: 0
Competitive FBA Offers: 0
Current BSR: 0
Dimensions: 10.00 x 15.00 x 1.00 cm
Weight: 10.00 kg
Clear.
ASIN: B0BXV1MZ7W
Brand: Generic
Total New Prime Offers: 0
Competitive FBA Offers: 0
Current BSR: 0
Dimensions: 10.00 x 15.00 x 1.00 cm
Weight: 0.01 kg
So the issue is on the Purple one.
Parent doesn’t matter.
Seller_B1Rt03Vo37aXI
Yes, I think it is the weight. I just changed it on both products but need to wait until tomorrow for it to get updated.
Thank you
Seller_4XZrl7isjt4Xg
So the issue is very likely the “0” quantity.
Variation Relationships don’t typically show children with no inventory, other than 1 as a default.
If these are FBA then I would also create a FBM listing of each with a small quantity if you want to check things.
Seller_B1Rt03Vo37aXI
Thanks everyone here who helped. I am a novice and your comments helped to understand the listing better. Much appreciated.
Winston_Amazon
Good to see that you solved your variation issue @Telmarc, shout out to those who helped, @The_Little_Shop, @NEil and @Oneida_Books_EU who is cosplaying as Obi-Wan?
