Subscribe and Save
Can anyone shed any light on eligibility for Subscribe and Save box? It appears as though all of the things we sell would be eligible, but we seldom get that feature offered box. At first, I thought you had to be the brand owner of a product, but looking at who usually gets the S & S box- that definitely is not the case. I am certain that these sellers are not the brand owners.
We do (occasionally) get 1 or 2 sales that are subscribe and save but i've never once seen us with the box.
Thanks
5 replies
Manny_Amazon
Hello @Seller_1jNwrOfIsSIMO,
Thanks for posting your question.
Amazon uses the following criteria to determine product eligibility:
- Trailing 28 days in-stock rate is greater than 90%
- Not in a restricted product category
- Average selling price is less than $200
- Offer is buyable
In addition to product eligibility, an offer must meet the following criteria for at least a period of three consecutive months to be eligible for the program:
- Free domestic shipping
- Valid tracking rate greater than 95%
- Order defect rate less than 1%
- Pre-fulfillment cancel rate less than 2.5%
- Delivery estimate accuracy greater than 93.5%
- Late shipment rate less than 4%
- Average delivery promise for domestic shipments fewer than 5 days
The full eligibility requirements for Subscribe & Save are available in the Subscribe & Save for sellers help page.
If you have any specific questions relating to your specific account, feel free to contact Support, and they'll assist with clarifying if you're meeting qualifications for the program or not. If you share your case ID, I'll review to ensure it's being addressed properly.
Regards,
- Manny
