[Now Closed] 🎯 Ask Amazon Monthly Series: FBA Deep Dive - 29th April
Hello Sellers,
Have questions about Fulfillment by Amazon? Our FBA partner teams are here to answer them directly in this Ask Amazon event!
Event Details
📅 Date: Wednesday, 29th April 2026 📍 Where: This thread
What Makes This Event Different?
We've assembled experts from multiple FBA teams to answer your questions:
- FBA Inbound Team - Shipment creation, requirements, and processing
- Defect Prevention & Reconciliation - Handling discrepancies and reimbursements
- Capacity Management - Storage limits and optimisation
- Inventory Restock - Replenishment strategies and tools
- Inventory Performance - IPI scores and inventory health
Topics We'll Cover
Based on your community feedback, we'll be focusing on:
Shipping, Delivery & Reconciliation (mentioned in 59.5% of FBA posts)
- Shipment tracking and carrier coordination
- Handling damaged or lost items
- Reimbursement processes
Inventory & Storage Management (mentioned in 45.4% of FBA posts)
- Inventory optimisation
- Managing stranded units
- Removal processes
Listing & Product Management (mentioned in 40.4% of FBA posts)
- ASIN management
- Catalogue maintenance
- Listing optimisation
How to Participate
This thread is NOW open for questions! You can now:
- Submit your FBA questions as a reply to this thread
- Engage with other sellers facing similar challenges
- Starting 29th April, FBA Partner Teams will be answering your questions directly on this thread
Please note that our partner teams are spread across different time zones, so responses may not be immediate. Keep an eye on this thread - all questions will be answered as soon as possible!
_____________________________________________________
Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.
[Now Closed] 🎯 Ask Amazon Monthly Series: FBA Deep Dive - 29th April
Hello Sellers,
Have questions about Fulfillment by Amazon? Our FBA partner teams are here to answer them directly in this Ask Amazon event!
Event Details
📅 Date: Wednesday, 29th April 2026 📍 Where: This thread
What Makes This Event Different?
We've assembled experts from multiple FBA teams to answer your questions:
- FBA Inbound Team - Shipment creation, requirements, and processing
- Defect Prevention & Reconciliation - Handling discrepancies and reimbursements
- Capacity Management - Storage limits and optimisation
- Inventory Restock - Replenishment strategies and tools
- Inventory Performance - IPI scores and inventory health
Topics We'll Cover
Based on your community feedback, we'll be focusing on:
Shipping, Delivery & Reconciliation (mentioned in 59.5% of FBA posts)
- Shipment tracking and carrier coordination
- Handling damaged or lost items
- Reimbursement processes
Inventory & Storage Management (mentioned in 45.4% of FBA posts)
- Inventory optimisation
- Managing stranded units
- Removal processes
Listing & Product Management (mentioned in 40.4% of FBA posts)
- ASIN management
- Catalogue maintenance
- Listing optimisation
How to Participate
This thread is NOW open for questions! You can now:
- Submit your FBA questions as a reply to this thread
- Engage with other sellers facing similar challenges
- Starting 29th April, FBA Partner Teams will be answering your questions directly on this thread
Please note that our partner teams are spread across different time zones, so responses may not be immediate. Keep an eye on this thread - all questions will be answered as soon as possible!
_____________________________________________________
Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.
37 replies
Seller_WkGzXFR8EP6Iq
ANOTHER REMOVAL ORDER QUESTION:
Why does Amazon regularly inadequately pack removal orders?
When we receive removal orders we regularly receive boxes which are split, open or re-taped by the courier. Delivery drivers regularly complain about the poor quality of boxes that Amazon use to ship removal orders.
Seller_WkGzXFR8EP6Iq
YET ANOTHER REMOVAL ORDER QUESTION:
Why doesn't Amazon combine removal order units before dispatching?
I understand that Amazon have inventory split across warehouses but it baffles me that Amazon would rather send 20x Royal Mail Tracked 24 / UPS Next Day parcels rather than combine inventory together from various warehouses and then ship in 1x Royal Mail / UPS parcel. Perhaps sellers should be provided with an option to group removal orders before Amazon dispatch - there'd be reduced courier costs for Amazon, reduced packaging costs for Amazon, reduce packaging waste for the seller, reduced 3PL receiving costs (for sellers which use 3PLs).
Seller_WkGzXFR8EP6Iq
QUESTION IN RELATION TO FBA 'AMAZON RECOMMENDED GROUP PACKING METHOD'
On https://sellercentral.amazon.co.uk/help/hub/reference/GV6GL3KJRDPT8TNY it mentions "You can view the details of the incentives you have earned, including the total amount accrued and your remaining balance, in the "Track your savings" tile in Seller Central."
The "Track your savings" tile has been non-existent in Seller Central for over 6 months. Whenever we ask Seller Support when it's coming back they always say "we have temporarily disabled the incentive report". What's the timescale of temporary? When can we expect to get granular data directly from Seller Central (rather than keep having to ask Seller Support for the data [which even then is only aggregated data])?
Seller_WkGzXFR8EP6Iq
ANOTHER QUESTION IN RELATION TO FBA 'AMAZON RECOMMENDED GROUP PACKING METHOD'
Sometimes when we're packing we realise we don't have inventory of all the units which we had originally put onto the original shipment (sometimes we don't have say 20 units out of 3000 units). But we can't just amend the shipment as that'd lead to Amazon's system re-working the group inventory splits which would require us un-packing and re-packing everything so far.
Right now, we just enter in Amazon's system that we sent them (so we don't have to re-start from fresh with the packing - but that's far from ideal for both us as a seller and also for Amazon).
Is any option coming to allow sellers to small adjustments to group pack shipments once they've been created (perhaps even just an option to remove units)?
Jameson_Amazon
Hi Sellers!
Thank you for your questions in this Ask Amazon session with the FBA team. Please note that the team is actively reviewing all questions submitted and will provide answers as soon as possible.
If you have additional questions for our partners, please include them in a new thread in the Fulfil Orders category and we will work to get you an answer over on that post.
Thank you for joining!
Jameson
