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    Seller_ge11C3SojtXiW

    ACCOUNT SUSPENDED AGAIN AND AGAIN FOR THE SAME REASON

    Hi everyone,

    I need advice regarding my UK Amazon account suspension.

    My account was first suspended on 21st May 2025 for VAT verification.

    I submitted all the requested documents:

    1 - Utility bill for business address (within 180 days).

    2 - Last 3 VAT filings from HMRC with submission receipt references.

    3- Bank statements showing VAT payments/refunds to HMRC.

    After submitting everything, my account was reinstated on 4th June 2025.

    However, on 25th August 2025, my account was suspended again for the same reason, and Amazon is asking me to provide the same documents again.

    I am really shocked and frustrated — the same documents were already reviewed and accepted earlier. Constant suspensions like this are causing huge sales and inventory losses.

    Has anyone else faced this repeated VAT suspension issue?

    Did you have to keep resubmitting the same documents?

    Is there a way to escalate this so that it doesn’t keep happening?

    Any suggestions on how to deal with Seller Performance in such cases?

    Appreciate any guidance or shared experiences.

    Thanks,

    Shivam

    699 views
    32 replies
    Account Health
    Tags:Account Health, Deactivated, Seller Support, Suspended
    10
    Reply
    user profile
    Seller_ge11C3SojtXiW

    ACCOUNT SUSPENDED AGAIN AND AGAIN FOR THE SAME REASON

    Hi everyone,

    I need advice regarding my UK Amazon account suspension.

    My account was first suspended on 21st May 2025 for VAT verification.

    I submitted all the requested documents:

    1 - Utility bill for business address (within 180 days).

    2 - Last 3 VAT filings from HMRC with submission receipt references.

    3- Bank statements showing VAT payments/refunds to HMRC.

    After submitting everything, my account was reinstated on 4th June 2025.

    However, on 25th August 2025, my account was suspended again for the same reason, and Amazon is asking me to provide the same documents again.

    I am really shocked and frustrated — the same documents were already reviewed and accepted earlier. Constant suspensions like this are causing huge sales and inventory losses.

    Has anyone else faced this repeated VAT suspension issue?

    Did you have to keep resubmitting the same documents?

    Is there a way to escalate this so that it doesn’t keep happening?

    Any suggestions on how to deal with Seller Performance in such cases?

    Appreciate any guidance or shared experiences.

    Thanks,

    Shivam

    Account Health
    Tags:Account Health, Deactivated, Seller Support, Suspended
    10
    699 views
    32 replies
    Reply
    32 replies
    user profile
    Seller_QuM1AZgzfU9x4
    In reply to: Seller_ge11C3SojtXiW’s post

    Your VAT number is registered to a different name than the business name you are using on Amazon.

    30
    user profile
    Pete_Amazon
    In reply to: Seller_ge11C3SojtXiW’s post

    Hello @Seller_ge11C3SojtXiW,

    This is Pete from Amazon to assist you with your account reactivation.

    I completely understand how frustrating it must be to reach out for help and feel like you're not getting the support you need - especially when it's affecting your account.

    Please know that we're taking this seriously and are committed to helping you resolve this issue. I'm personally reaching out to our specialized team to make sure we address your concerns properly.

    I realize you've already been waiting longer than you should have to, and I really appreciate your patience. We're working hard to get you a resolution as quickly as possible.

    Thank you for giving us the opportunity to make this right for you.

    Regards,

    Pete.

    00
    Follow this discussion to be notified of new activity
    user profile
    Seller_ge11C3SojtXiW

    ACCOUNT SUSPENDED AGAIN AND AGAIN FOR THE SAME REASON

    Hi everyone,

    I need advice regarding my UK Amazon account suspension.

    My account was first suspended on 21st May 2025 for VAT verification.

    I submitted all the requested documents:

    1 - Utility bill for business address (within 180 days).

    2 - Last 3 VAT filings from HMRC with submission receipt references.

    3- Bank statements showing VAT payments/refunds to HMRC.

    After submitting everything, my account was reinstated on 4th June 2025.

    However, on 25th August 2025, my account was suspended again for the same reason, and Amazon is asking me to provide the same documents again.

    I am really shocked and frustrated — the same documents were already reviewed and accepted earlier. Constant suspensions like this are causing huge sales and inventory losses.

    Has anyone else faced this repeated VAT suspension issue?

    Did you have to keep resubmitting the same documents?

    Is there a way to escalate this so that it doesn’t keep happening?

    Any suggestions on how to deal with Seller Performance in such cases?

    Appreciate any guidance or shared experiences.

    Thanks,

    Shivam

    699 views
    32 replies
    Account Health
    Tags:Account Health, Deactivated, Seller Support, Suspended
    10
    Reply
    user profile
    Seller_ge11C3SojtXiW

    ACCOUNT SUSPENDED AGAIN AND AGAIN FOR THE SAME REASON

    Hi everyone,

    I need advice regarding my UK Amazon account suspension.

    My account was first suspended on 21st May 2025 for VAT verification.

    I submitted all the requested documents:

    1 - Utility bill for business address (within 180 days).

    2 - Last 3 VAT filings from HMRC with submission receipt references.

    3- Bank statements showing VAT payments/refunds to HMRC.

    After submitting everything, my account was reinstated on 4th June 2025.

    However, on 25th August 2025, my account was suspended again for the same reason, and Amazon is asking me to provide the same documents again.

    I am really shocked and frustrated — the same documents were already reviewed and accepted earlier. Constant suspensions like this are causing huge sales and inventory losses.

    Has anyone else faced this repeated VAT suspension issue?

    Did you have to keep resubmitting the same documents?

    Is there a way to escalate this so that it doesn’t keep happening?

    Any suggestions on how to deal with Seller Performance in such cases?

    Appreciate any guidance or shared experiences.

    Thanks,

    Shivam

    Account Health
    Tags:Account Health, Deactivated, Seller Support, Suspended
    10
    699 views
    32 replies
    Reply
    user profile

    ACCOUNT SUSPENDED AGAIN AND AGAIN FOR THE SAME REASON

    by Seller_ge11C3SojtXiW

    Hi everyone,

    I need advice regarding my UK Amazon account suspension.

    My account was first suspended on 21st May 2025 for VAT verification.

    I submitted all the requested documents:

    1 - Utility bill for business address (within 180 days).

    2 - Last 3 VAT filings from HMRC with submission receipt references.

    3- Bank statements showing VAT payments/refunds to HMRC.

    After submitting everything, my account was reinstated on 4th June 2025.

    However, on 25th August 2025, my account was suspended again for the same reason, and Amazon is asking me to provide the same documents again.

    I am really shocked and frustrated — the same documents were already reviewed and accepted earlier. Constant suspensions like this are causing huge sales and inventory losses.

    Has anyone else faced this repeated VAT suspension issue?

    Did you have to keep resubmitting the same documents?

    Is there a way to escalate this so that it doesn’t keep happening?

    Any suggestions on how to deal with Seller Performance in such cases?

    Appreciate any guidance or shared experiences.

    Thanks,

    Shivam

    Account Health
    Tags:Account Health, Deactivated, Seller Support, Suspended
    10
    699 views
    32 replies
    Reply
    32 replies
    32 replies
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    user profile
    Seller_QuM1AZgzfU9x4
    In reply to: Seller_ge11C3SojtXiW’s post

    Your VAT number is registered to a different name than the business name you are using on Amazon.

    30
    user profile
    Pete_Amazon
    In reply to: Seller_ge11C3SojtXiW’s post

    Hello @Seller_ge11C3SojtXiW,

    This is Pete from Amazon to assist you with your account reactivation.

    I completely understand how frustrating it must be to reach out for help and feel like you're not getting the support you need - especially when it's affecting your account.

    Please know that we're taking this seriously and are committed to helping you resolve this issue. I'm personally reaching out to our specialized team to make sure we address your concerns properly.

    I realize you've already been waiting longer than you should have to, and I really appreciate your patience. We're working hard to get you a resolution as quickly as possible.

    Thank you for giving us the opportunity to make this right for you.

    Regards,

    Pete.

    00
    Follow this discussion to be notified of new activity
    user profile
    Seller_QuM1AZgzfU9x4
    In reply to: Seller_ge11C3SojtXiW’s post

    Your VAT number is registered to a different name than the business name you are using on Amazon.

    30
    user profile
    Seller_QuM1AZgzfU9x4
    In reply to: Seller_ge11C3SojtXiW’s post

    Your VAT number is registered to a different name than the business name you are using on Amazon.

    30
    Reply
    user profile
    Pete_Amazon
    In reply to: Seller_ge11C3SojtXiW’s post

    Hello @Seller_ge11C3SojtXiW,

    This is Pete from Amazon to assist you with your account reactivation.

    I completely understand how frustrating it must be to reach out for help and feel like you're not getting the support you need - especially when it's affecting your account.

    Please know that we're taking this seriously and are committed to helping you resolve this issue. I'm personally reaching out to our specialized team to make sure we address your concerns properly.

    I realize you've already been waiting longer than you should have to, and I really appreciate your patience. We're working hard to get you a resolution as quickly as possible.

    Thank you for giving us the opportunity to make this right for you.

    Regards,

    Pete.

    00
    user profile
    Pete_Amazon
    In reply to: Seller_ge11C3SojtXiW’s post

    Hello @Seller_ge11C3SojtXiW,

    This is Pete from Amazon to assist you with your account reactivation.

    I completely understand how frustrating it must be to reach out for help and feel like you're not getting the support you need - especially when it's affecting your account.

    Please know that we're taking this seriously and are committed to helping you resolve this issue. I'm personally reaching out to our specialized team to make sure we address your concerns properly.

    I realize you've already been waiting longer than you should have to, and I really appreciate your patience. We're working hard to get you a resolution as quickly as possible.

    Thank you for giving us the opportunity to make this right for you.

    Regards,

    Pete.

    00
    Reply
    Follow this discussion to be notified of new activity