Seller_y9rqww3zaFYkS
Missing Items (discrepancies in an FBA shipment)
The last shipment I made to Germany FBA warehouse closed with discrepancies. For some reason all the shipped items are missing.
Case ID: 10704163552
I was told that I will get reply from support in at most 48 hours. It's been 3 days but no replies yet.
Tags:FBA, Fulfilment Centre, Lost shipment, Ship to FC, Shipping
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3 replies
Seller_y9rqww3zaFYkS
Although I contacted customer support couple of times, they keep on saying it's under investigation. I am quite surprised that how a content of large box can get vanished. It's very frustrating waiting blindly and desperately for someone to pick up the case and take action
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Rachelle_Amazon
Hi @Seller_y9rqww3zaFYkS,
please let me know if after the response you received in the case the issue was resolved.
Best Regards
Rachelle
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