BUYER KEEPS BUYING SAME UNITS AND RETURNING THEM USING: UNAUTHORIZED PURCHASE AS AN EXCUSE
THERE'S A BUYER WHO ABSOLUTELY WANTS TO DESTROY MY STORE, HE KEEPS BUYING THE SAME THREE ITEMS, RETURNING THEM AND THEN USE: UNAUTHORIZED PURCHASE AS A REASON FOR RETURN
I HAVE RAISED TONS OF CASES, I CALLED AMAZON, I DID REPORT VIOLATION AND AMAZON FUNNY ENOUGH ANSWERS ME SOME STU--D STUFFS AS ALWAYS, WHAT CAN WE DO?
5 replies
Quincy_Amazon
Hello @Seller_esES4VDqR8hHt
Thank you for posting to the Forums.
You can report the buyer abuse using the Report Abuse form. I am linking you to a video presentation titled Buyer Abuse Prevention in the Amazon Store. The video is part of the Amazon Seller University series of webinars. Please review the video and learn how to report the buyer abuse. You can also review this video titled Report abuse in the Amazon store for additional detail on reporting abuse.
It sounds like you have already opened a case with our Support team regarding this concern. Please feel free to provide the case ID number to this thread and I can review the correspondence already provided.
Regards,
Quincy_Amazon
