Amazon lost significant amount of inventory from 2 shipments during the last month. What is going on in Amazon warehouses?

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Seller_uOD0aOSoNfVU6

Amazon lost significant amount of inventory from 2 shipments during the last month. What is going on in Amazon warehouses?

Hello,

I am starting to be very concerned about Amazon inventory receiving process. I have 2 shipments that were closed during the last month where Amazon lost dozens of units from each shipment. Moreover they don't care about eny evidences (POD, invoices, weight records from carrier) that the items were delivered and just keep telling me the "shipment contents counted and confirmed”.

What can I do? This is extremely frustrating.

Shipments: FBA15JG5B3YM and FBA15JH16J4L

Petr

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8 replies
Tags:FBA, Fulfilment Centre, Lost shipment, Ship to FC, Warehouse
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Angie_Amazon

Hello @Seller_uOD0aOSoNfVU6,

I'm Angie, part of the UK forum community. It's a pleasure to greet you.

For this kind of concerns, you'll need to contact the FBA team from seller support.

To contact seller support, you need to go to Seller Central > Help > Get help and resources or you can also click here.

Enter the correct code of the issue and you'll be in contact with the FBA team.

Regards,

Angie 🌷

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