I had my virtual interview, it went smoothly and I provided all the information requested. After completing the virtual interview the agent, Vincinio, said an email would be sent to me to complete the reactivation process IN ABOUT 30 MIN if I passed the online evaluation. It has been 48 h and no email other than a survey. My account is still deactivated. What can I do now please??

Please call if you can.

I got the email

Hello,

Your Amazon selling account will be deactivated on 05/20/2024 in accordance with section 3 of the Business Solutions Agreement if you do not follow the procedure outlined below.

5/20 was the last selected date for my Virtual Verification. I called in everyday for the last 3 days requesting my interview time. I was told it was scheduled on 5/20 but I never received an email regarding the time. I do not want the account to be deacativated before my interview tomorrow.

As i am new seller my all documents are verified. As amazon requested to add tax information which I submitted form all information has been verified amazon notified on seller dashboard but the Exict interview link not provided yet as i checked my email spam and all boxes it has been two days and Amazon do not reply to my messages emails!i am really worried about to miss the interview any expert have an experience like this issue