Hundreds of Retroactive "Carrier Delivery Label Adjustment" Charges Flooding In — Anyone Else? URGENT
So this has started again. What the heck is Amazon Playing at? Why are we getting charged double for Delivery Labels ? Seems like they are letting Evri take what ever they want direct from our account.
We weigh and measure every single parcel and this to our postage label purchased through Amazon using Evri and pay for whatever the price is YET now we are seeing huge amount of "Carrier Delivery Label Adjustments charges on a daily basis and putting our account into negative.
Are there any mods here can have a look at this please. This is very very frustrating to see as the margins we are working on here are very very low and now this?
Honestly speaking having enough of this place now and want to close everything.
Hundreds of Retroactive "Carrier Delivery Label Adjustment" Charges Flooding In — Anyone Else? URGENT
So this has started again. What the heck is Amazon Playing at? Why are we getting charged double for Delivery Labels ? Seems like they are letting Evri take what ever they want direct from our account.
We weigh and measure every single parcel and this to our postage label purchased through Amazon using Evri and pay for whatever the price is YET now we are seeing huge amount of "Carrier Delivery Label Adjustments charges on a daily basis and putting our account into negative.
Are there any mods here can have a look at this please. This is very very frustrating to see as the margins we are working on here are very very low and now this?
Honestly speaking having enough of this place now and want to close everything.
76 replies
Seller_mhMQ3P4Zo1XQ4
woke up to the same 30+ £3.05 adjustment charges then two £9.05 ones just to kick me a little bit more. Clearly an error just need to wait for Amazon to sort it however this happens way more often than it should do
Seller_OKlTeWqCAV1RX
Yes, same here... over £200 worth of adjustments, some as high as £5.46
All the dimensions and weight we entered are correct...
Seller_toNNHUCXIb4pn
Same here, over 30 adjustment charges all from March - I spoke to seller support and was advised to get in touch with Evri to sort!
Seller_zgoU05MDcAD4r
Me to, 30+ over charges, total nightmare to sort. Amazon need to get a grip, no point in selling on here when our profits are virtually written off overnight for the month.
Seller_GQKCCA2YYjfOb
same issue... over £1600 of adjustemnts for correctly labelled items
Seller_Ltq0iKiIdyMv3
Anyone can help with who should we contact at Amazon to report this further? The seller central support do not want to know and keep saying contact Evri direct to dispute these adjustments?
This place has become a complete joke to sell. We are forced to buy all shipping labels through amazon and using Evri and we add every single items dimensions and weight correctly for every single order.
Amazon is giving free hand to Evri and just keep accepting these adjustments and put us all out of pocket.
We are not the only ones who are facing this issue so what is Amazon going to do to stop this free cash give away to Evri?
Seller_Jce4SXtmnEPc2
This issue has been going on for well over two years now. It happened to us back in October 2023, costing us around £12,000 in charges. This problem has been raised repeatedly in various threads, and I genuinely cannot believe Amazon still hasn’t sorted it out. It’s absolutely disgusting.
