Changing bank details without getting suspended

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Seller_UIHzj5QcJlKHF

Changing bank details without getting suspended

Hi,

I have just opened a transferwise account for my EU sales. The last time I changed my bank details my account was suspended for a few hours.
What is the best way to go about changing the bank details without resulting in a suspension?

Thanks

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13 replies
Tags:Bank account
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13 replies
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Seller_qZO3ZCjoBXEeL

Make sure all the details are 100% correct when you submit them. I changed our bank account last month on all UK and EU marketplaces without issue. They do put a temporary (3 day?) hold on fund dispersal of course.

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Seller_GQtzqtTNqUx26

I’ve changed my bank details to Transferwise a month ago, there were no issues or suspension. You just need to enter your previous IBAN as a verification and then there is a hold for few days.

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Seller_BgKbtb0cerTCs

Us too changed our details and as both above said no issues as long as all matches your account details!

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Seller_R6zkWIFiVygLM

Hello,

I’m using Transferwise as well and I had that 2-3 days suspension but that was all.
It’s a better option for me because, being from Romania, I had lots of fees and taxes to pay whenever I received any money from Amazon (didn’t matter if I used a EUR account or $) and TransferWise it’s a much better option for people like me .

Just follow the required steps and everything will be fine, don’t worry.

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Seller_UIHzj5QcJlKHF

So I have updated Spain first as this is my quietest channel. Had a notification saying that funds would be on hold for 3 days but no suspension as of yet and my listings are still live. Looking good so far. Will update the other countries in a couple of hours.

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Seller_EJIX7rqDNQJi2

I have been told by someone who works for Amazon that this happens when you update your bank details within 2-3 days before a disbursement.

If you do so after a disbursement, he claimed it shouldn’t trigger any kind of a suspension.

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Seller_UIHzj5QcJlKHF

I updated all the bank details yesterday afternoon. I thought all was well until 9.30 last night, I just happened to open my email a few minutes after I received the notification from Amazon Germany:

“We suspect that unauthorized persons have accessed your seller account at Amazon.de. Therefore, we have temporarily restricted access to your account and disabled your offers.”

I tried to login to seller central but my password did not work. I reset the password and that let me in. I had to reactivate all my listings on Amazon DE. All my bank information, including bank details for Amazon UK which I did not even change, had been removed from the system. I have had to enter all my bank details again from scratch into each marketplace.

My next disbursement is not due until the 21st, I don’t know why this always happens to me

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