Address Verification problem! i need help
Hi all. I have a problem. i live outside USA and amazon dont want to send post card there.
They say, that my adress INVALID. it isnt true. My adress is CORRECT. Why they not send post card in Kazakhstan?
Seller_aV1Bh32hE0KND
Take a photo of how your Address is written under your Business Address in Seller Central and show your local post office Rep, or maybe they can give you a toll-free number to call to verify the correct address format and spelling from the US to Kazakhstan.
You could also look for an International Address/Format Validator website. There is one called Smarty .com (without the space) that may work. I think you can even put in the address coordinates.
Good luck, and keep us posted.
24 replies
Seller_FkV15gv2Vnaqh
Case ID: 12960874931
While i wait reply, i change my buisness adress format.
i delete word "Street from street name" and word house. maybe it will help but i am not sure.
i think usps may decline shipment with this word.
old adress format was
Street XXXX house xx x apt x
new format is
XXXX xx/x
apt x
maybe it will works.
Emet_Amazon
Hello @Seller_djOmIomoouKje,
This is Emet from Amazon to help you with your concerns.
Hi all. I have a problem. i live outside USA and amazon dont want to send post card there.
They say, that my adress INVALID. it isnt true. My adress is CORRECT. Why they not send post card in Kazakhstan?
Thank you for your post regarding concerns with requesting a postcard to confirm your address.
I would add the word 'Street' back and see if that helps.
Have you also included your phone number with country code and then the +1?
Can you tell me what will happen With my account if a postcard from Amazon will delay and arrives after June 27?
I wanted to thank @Medic for their support, I also wanted to confirm with you as this sounds like you were able to finally get your account info updated and were able to request a postcard? If you are waiting on the postcard, these can take about a week or more in some situations to receive.
If the verification cannot be confirmed by the 27th as noted, it may result in disruptions to your seller account until we can confirm compliance with these new requirement.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
