Sudden Sales Drop – Featured Offers Not Displaying
Hi everyone,
I’m experiencing a sudden and dramatic drop in sales today, with my featured offers not displaying despite maintaining a 1000 account health score and a low ODR. My average daily sales are consistently above £10,000, but today it’s dropped to around £2,000, and I fear it will decline further based on a similar issue last year.
Has anyone else faced this issue recently? Specifically:
1. Featured offers not displaying for your ASINs.
2. A sudden and unexplained drop in sales.
Last year, this was resolved as a technical error after 7-10 days, but I’m hoping to avoid a prolonged resolution this time. Any insights or advice would be greatly appreciated!
2 replies
Seller_k2X0L9mVRT0pW
there’s already us already a dedicated thread for buy box issues - mods have asked sellers to use this one and not start new threads
Spencer_Amazon
Hello @Seller_Ul8R4i7Ozo1QN,
We have a thread specifically for Buy Box issues.
Lost Buy Box (Featured Offer) MEGATHREAD
In this thread I ask our sellers to share the ASINs where they lost the Buy Box. I then share these ASINs with the Buy Box team who check for eligibility.
Please be aware, this team does not share the outcome with me. If you want to know if you are eligible or not, you have to open a case with Seller Support.
Here are two articles regarding the Buy Box / Featured Offer.
If you feel you are eligible for the Buy Box, please share your ASINs in the MEGATHREAD.
I am closing this thread as a duplicate.
Regards, Spencer
