Multiple Account Violation
My account has been deactivated for supposedly having multiple accounts, which I do not have. I am accused of having an additional account that has a similar name to my store.
I have tried to submit evidence across, however, this is proving difficult as I only have one seller account. Each time I submit an appeal, I have the same automated email bounced back to me.
How can I resolve this?
3 replies
Ash_AMZ
Hello @Seller_ryHxItAr1lVbJ,
Ash here to assist. It has been understood that you need help with your account reactivation.
Did you register any global selling account in any other regions?
If yes, you wouldn’t be able to close or delete the other account until you resolve the account violations.
Did you get any recent deactivation notification? If yes, kindly share it on this thread for better assistance.
To find out the deactivation notification please follow the below steps :-
Please click on the Menu bar - Performance - Performance notifications.
If you have any further questions, please don't hesitate to contact us on seller forums. The forums community and I, are here to assist with your concerns.
Regards,
Ash.
Seller_J615wYc2mGSBb
I have had the same issue for many months, I had a old indivdual account many years ago which was flagged when I tried to register my new business account. I am now in a death loop of the same automated response no matter what evidence I submit.
Amazon, seriously, sort it ou!
