Error Code 8572
I've been going back and forth with amazon seller support for about 2 weeks now. After submitting all the information asked it seems as I am getting no where. I need to listing my product as soon as possible as my manufacture is nearly done with my products.
AMZ claims:
"Based on your correspondence I can understand that you are concerned regarding error 8572.
We have investigated and found that the Brand and Manufacturer are not enrolled in GTIN Authority.
Kindly relist the product with the exact brand name . If the listing is still blocked with the 8572 error, provide us with the latest Submission ID so that we can further investigate the issue."
Has anyone dealt with the same issues if so how did you resolved them? For anyone from amazon Case ID: 15477563041
Thank You!
4 replies
Seller_w9IxwsraRb9lc
This happens a lot if you are not completely Brand Registered.
And that extra step takes a lot of effort.
Try putting n/a, na or n a as the Brand
If that works your store name will appear as the Brand.
if that does not work use Generic.
Glenn_Amazon
Hi there @Seller_O1nbeFdEGbOOU,
I've reviewed your case on this issue and at this time the team is continuing to investigate the specific issue of your product. I would recommend that you continue to work with Seller Support and possibly attempt an upload if you keep running into trouble. If your case closes without resolution, please reach out to me here and I can see what escalation options I can offer. Thank you.
-Glenn
