Countries
Read only
B07HNXRY6J is ASIN i can’t remove this stock , some help me please
when i trying to remove this stock , it is no choice for me to select quantity
7 replies
Jona_Amazon
Hi @Seller_epqlCKh0uDGqz,
if I understand you correctly, you want to create a removal order?
Are you following the steps mentioned here?
You said, that for the quantity for removal, you cannot enter a number? Have you reported this issue to seller support including a screenshot of the error?
Best,
Jona
Seller_epqlCKh0uDGqz
i can't enter a number, that is the reason i want to ask help here.
in short , i have one stock and been charged fees due to long time in stock . but i can't remove this stock .
Jona_Amazon
Hi @Seller_epqlCKh0uDGqz,
could you open a case with Seller Support and send them a screenshot of the error? It would be important to report it to them, so they can check if there is a technical error.
You can later post the Case ID here, so I can also follow up on the issue.
Best,
Jona
Seller_epqlCKh0uDGqz
yeah but i can't open case due to my store is closed.
Jona_Amazon
Hi @Seller_epqlCKh0uDGqz,
you mean your seller account is blocked/inactivated? It could be that the issue you are experiencing is related to your account status. I would recommend first trying to reinstate yout seller account.
Best,
Jona
Seller_epqlCKh0uDGqz
i can't just reactive my account just for release 1 pcs stock , is there any way to do ?
Jona_Amazon
Hi @Seller_epqlCKh0uDGqz,
I am not sure if you would be able to do so without reactivating your account.
I have therefore forwarded your issue internally. A colleague of mine should reach out to you regarding your case.
Best,
Jona
Similar Discussions
