Hello,

@Seller_XUNeUuvrQDpgP @Seller_gAhPNiLrkfTcr

I'm really looking for any help at all regarding our account. We have been going through the KYC process over a period of time and providing Amazon with all the documentation as they request it.

Last Monday, the account was suspended without any notification. The verification team are still requesting documents so it is still undergoing verification as far as we are aware but our selling privileges are gone and we are losing a significant amount of revenue by not being able to sell at all.

The impact this has on our small business is huge, and we are at risk of having to let go of staff if we remain without our selling privileges.

Please is anyone able to help us at all? I totally understand the need for KYC processes and am continuing to provide all the information and documents requested of me, but not being able to sell product in the meantime is extremely damaging.

Many thanks

I'm looking for any help regarding the Hierarchy Document that is needed for KYC verification. We have supplied around 20 variants of this document that (i believe) meet the criteria set by Amazon, with all being rejected. @Seller_mIRnuhdx7l5sNAre you able to advice please on Case ID: 10963019792

Currently our account is deactivated due to verification issues.

We would like to appeal or resubmit our documents for KYC

Thanks