Dear all,

I am writing to ask for your help or guidance regarding an appeal regarding the deactivation of my Amazon UK seller account. The account was deactivated due to a invoice that Amazon says is not valid, the invoice is valid without any issues even the seller support team agrees, but not AI

Unfortunately, despite detailed appeals, all responses from Amazon are standard and automated. I have not received any information to suggest that my case has been reviewed by decision makers.

The deactivation of my Amazon UK account has had a huge negative impact on my business. This is a key sales channel in my business, and its absence causes significant financial losses, delays in customer service and the risk of losing the trust of my partners and recipients.

Has anyone had similar problems? Do you know how to effectively reach decision-makers at Amazon who could reconsider my case? Any advice, contact or suggestion will be extremely valuable to me.

Thank you in advance for your help and time!

Kind Regards

Abiliouk

Hi ! I have been trying to contact amazon regarding my account, there is no one from amazon who can reply and deal with my issue, amazon doesnt have well trained people in their customer services department who can help us, they dont provide any phone call service to contact them, they have auto messaging service, whenever I contact them, an automatic email received without dealing my issues, Is there anyone who knows about the contact number of amazon so that we can talk to them? they are just wasting our time

Hi

I wonder if anyone can offer any advise regarding an appeal for Amazon deactivating our account in error regarding a counterfeit claim.

The product in question we purchased in 2017 and has been no longer manufactured since 2018. Amazon keep rejecting my appeal stating they need an invoice dated in the last 365 days. I have explained in my appeals this isn't possible and the reasons why.

Does anyone have any advise? Thank you