Listing Policy Violations? Please help

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
Country changed
user profile
Seller_TufyJDtetbrlU

Listing Policy Violations? Please help

Hi,

No idea what on earths going on here, i can’t figure it out for the life of me. i put up around 20 new t-shirts on friday evening, saturday and sunday there was nothing in my account health, so this morning i’ve had a look, i have 109 listing policy violations.

08
59

So in action taken it says ‘Bullet Point Removed’ i use the same bullet points on every t-shirt, in my last 3 years of selling t-shirts on amazon i have always used these bullet points… Never ever had an issue, The bullet points i use on every t-shirt are…

  • Do Not Iron Over Print
  • Fast & Free Delivery
  • 100% Cotton
  • All Prints Are Made Using The Latest DTF Technology
  • Money Back Guarantee

You can see the bullet points i use here in my excel spreadsheet…

18

Ok… So, when i go through some of the listings where it says bullet point removed to see what it’s actually removing, on some of them it hasn’t took off any of the bullet points i put on, but what i notice is, when i put a t-shirt up you have to choose regular fit etc, this automatically puts a bullet point on amazon showing - Regular Fit, and i also get a Bullet Point that says T-Shirt, it looks as if on some of them it’s removing the ‘Regular Fit’ & ‘T-Shirt’ bullet point, these bullet points automaically go on to my listings when i upload, for example this t-shirt below i put up around 5 months ago hasn’t had any bullet points removed…

59

You see how it says ‘Regular Fit’ … ‘T-Shirt’ … ‘Short Sleeve’ … now on this listng below which is one of the ones that says its had bullet point removed policy violation, you can see the bullet points i put are there but there’s no regular fit / short sleeve or t-shirt, so it looks as if amazon is taking those bullet points off and giving me a violation? Why would that happen? I’m so confused…

38

Ok… so out of the 20 or so new listings i put up friday 70% of them still have all my bullet points on like ive shown above, yet there’s maby 4 or 5 listings where it’s removed all my bullet points and only left one like as below

17

So any idea what’s going on here please? They are all brand new listings, I know if i delete the listings then the policy violations will dissapear, but i don’t really want to do that because i want to sell these t-shirts, obviously i don’t mind deleting and re-uploading if there’s a way to avoid these policy violations, but what’s going? why would it keep removing my bulletpoints? It says inaccurate information which it isn’t. I will open a case with seller support but that will be going on all week. It says no impact on account health, but i don’t want to just leave the violations there which may cause me more trouble down the line. What should i do? Please advise

Thanks for your time

84 views
14 replies
Tags:Account Health
00
Reply
0 replies
user profile
Seller_7VbclcPFFRTnc

This is it

You cannot state your delivery service as its a catalogue listing

40
user profile
Seller_TufyJDtetbrlU

Thank you everyone for your help! Much appreciatted. I’ll see if i can get this sorted if not i’ll be back lol

Thanks again!

10
user profile
Seller_WMvaZxtViUiaq

An aside but worth noting - a couple of your listings are showing a pair of Nike trainers (corrupted by AI bots no doubt).

00
Follow this discussion to be notified of new activity