Hello everyone,

We are facing issue with my newly launched product on Amazon, recently our buy box has been suppressed and listing is still active despite covering all necessary points for eligible featured offer but our offer is still not featured.

Anyone have any idea about this? please advise solution as its hurting our business.

Hi all,

I have a product that is classified as an adult product. It's comparable to a sex swing. I categorised it under sex furniture.

Now, the listing is not searchable on ASIN or any of the keywords.

When I open a can around this, the prompt says : 'xxxx has been classified as an Adult product.

Adult products are suppressed from this search query. If you think this ASIN should not be marked as Adult, then please let us know by creating a case to investigate further.'

I can, however, find it when searching under the correct category.

I know this is an adult product, and I know adult products cannot be advertised using sponsored ads. But usually they organically show up in search results. If I search any type of sexual product - like a swing or more explicit things, I can readily find 1000's by keyword search. These products are all classified as adult products. So what is going on? Why are thousands of products readily searchable despite being classified as 'adult' and mine isn't?

How can I make my product appear in organic search and how can anyone find my product?

Important to note that I followed TOS, there is no explicit content in my listing.

Thank you!

Hi

We sell a frying pan which is usually ranked in the top 3 spaces organically for the search term "frying pan"

Last week we had a couple of days with no sales, which was very unusual and we noticed that the product wasn't being shown organically, but ads were showing.

The listing is not suppressed, we have stock and there are no warnings about the product in the seller account.

We opened a case with Amazon and they told us the product has been classed as an adult product. They removed the adult tag, and the listing appeared organically again for a few hours, then disappeared from search again.

Each time we open a case to remove the adult tag, we appear organically for an hour or so, then disappear from search again. This has really impacted our sales.

We've been through the listing with a fine tooth-comb to see if there are any words, images, or backend keywords which could potentially flag the ASIN as an adult product, but we can't see anything. We are at a total loss as to what to do and Amazon Seller Support don't have any ideas.

Does anyone have any experience on how to resolve this issue?