No Access to A+ Premium Even Though We Meet Requirements

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Seller_JgFYBQBsDJavu

No Access to A+ Premium Even Though We Meet Requirements

Hi, I was wondering why we don't have access to A+ Premium even though we have met the requirements.

We have submitted 5 "Approved" A+ content projects in the last 12 months.

All brand-owned ASINs in our catalog contain published brand stories.

I am requesting that A+ premium content be activated on our Seller Central account.

We kindly request that you review our request as soon as possible and let us know if there are any additional steps or requirements needed to activate Premium A+ Content on our account. We are dedicated to following Amazon's policies and ensuring that our Enhanced Product Listings comply with all necessary guidelines.

Thank you for considering our request.

Case #: 15805967941

@JiAlex_Amazon@Michelle_Amazon

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17 replies
Tags:Brand Stores
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Sandy_Amazon

Hello @Seller_JgFYBQBsDJavu

My name is Sandy from the Community Manager team.

Thank you for your post here. I am going to reach out to the A+ Premium content team to check on your status.

Thank you for your patience!

Sandy

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Sandy_Amazon

Hi @Seller_JgFYBQBsDJavu

The team reached out to me and manually reviewed your account.

They have accepted the access to A+ Premium. You should be able to see this reflected in your account in the next 24 hours.

If you have questions, please let me know!

Sandy

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Seller_37avzxi9aUsXf

5 is not enough, if you check the requirement in different page, it will show the requirement is 15 A+

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