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Account was deactivated due to not open the Turkish site
We are a real operating seller and have invested a huge amount of money to operate the European site. However, on April 20, 2023, we suddenly received a performance notice from the Turkish site, indicating that according to Article 3 of the Amazon Services Business Solutions Agreement, our Amazon seller account has been deactivated and all European sites have been closed at the same time.
In response to this situation, we investigated and found that from January 13, 2023 to April 2024, our mailbox has been receiving email invitations to open the Turkish site, but we did not reply to the email to open the Turkish site, nor did we add the contact information of the operations manager to apply for the opening of the Turkish site, so the Turkish site was not voluntarily opened by us and was not operated.
Please verify the specific situation and help us open the video verification channel to reactivate the European site.
Please other seller pay attention to this issue. If you have similar case, please discuss with us.
Thank you.
0 replies
Seller_hOZNPw7G8FIjl
None of us can "verify the situation" - as we are all sellers just like you. You need to contact Amazon Seller Support via the help link at the top
Seller_q2CvfiL89544h
Could Amazon please help me with this issue?
Seller_q2CvfiL89544h
Where is community manager? Could you please help me?
Winston_Amazon
Hello @Seller_q2CvfiL89544h,
What actually was the notification that you received, informing you of this?
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