case id :17906184941 case id:17903277741 食品安全审核,部分子变体和父变体审核通过,两个子变体一直被模板回复拒asin
您好,
触发食品安全审核,导致全面下架,让我们损失惨重。
目前父asin和一个子变体审核通过并且在售,其中父 asin申诉资料使用的是两个被拒绝的子变体信息。
父ASIN审核通过CASSE ID: 17898639371 子ASIN审核通过case id:17905326741
没有通过的两个子asin case id :17906184941 case id:17903277741
我们的产品涉及是否儿童相关的,早在2024年1年所有变体已经审核通过并且核实跟儿童无。
请帮忙解决,谢谢~
2 replies
Cooper_Amazon
Good Evening @Seller_OiUO9KKlyEBQs,
I have gone ahead and escalated the 2 ASINs that have not been reinstated and their respective cases to see if we are able to appeal. I cannot guarantee that the outcome will change but it doesn't hurt to get a second pair of eyes to review the case. I look forward to following up with you soon.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Morning @Seller_OiUO9KKlyEBQs,
I have heard back from the partner team and they have approved the two ASINs I escalated ASINs ending in 6K5M and L6L3. They should be reinstated within the next 48 hours. Please let me know if that does not occur and I will re-escalate to my partner team.
With that great news, have a wonderful rest of your Wednesday!
Sincerely, Cooper_Amazon