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Seller_g5sGu1QVOejoR

Premium A+ Content Access Lost

Hello,

We had access to Premium A+ Content for over a year. We submitted numerous successfully approved Premium A+ designs.

As of last week, we lost access to Premium A+ modules. We can still view our designs in the A+ Content Manager and attempt to edit them. However, when submitting, we receive an error:

Requested from: [/aplus/api/SaveContent]. Recieved status: [400] with message: [APLUS_VALOO_ERROR_INVALID_MODULE_ACCESS_ERROR]. The A+ content contains modules to which you do not have access: [Premium Full Image, Premium Background Image with Text, Premium Comparison Table 1, Premium Full Video].

We are also unable to create new Premium A+ designs, as the option is simply no longer available.

Have any of you encountered Premium A+ access being revoked? If so, how can we obtain it back, as we have already met all the requirements?

Support is ineffective and provides outdated requirements (which we comply with anyway).

Case ID: 10672009642

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10 replies
Tags:A+ content, ASIN, Listings, detail page
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user profile
Seller_g5sGu1QVOejoR

Premium A+ Content Access Lost

Hello,

We had access to Premium A+ Content for over a year. We submitted numerous successfully approved Premium A+ designs.

As of last week, we lost access to Premium A+ modules. We can still view our designs in the A+ Content Manager and attempt to edit them. However, when submitting, we receive an error:

Requested from: [/aplus/api/SaveContent]. Recieved status: [400] with message: [APLUS_VALOO_ERROR_INVALID_MODULE_ACCESS_ERROR]. The A+ content contains modules to which you do not have access: [Premium Full Image, Premium Background Image with Text, Premium Comparison Table 1, Premium Full Video].

We are also unable to create new Premium A+ designs, as the option is simply no longer available.

Have any of you encountered Premium A+ access being revoked? If so, how can we obtain it back, as we have already met all the requirements?

Support is ineffective and provides outdated requirements (which we comply with anyway).

Case ID: 10672009642

Tags:A+ content, ASIN, Listings, detail page
00
44 views
10 replies
Reply
10 replies
user profile
Seller_g5sGu1QVOejoR

Please help. @Roberto_Amazon @Winston_Amazon @Spencer_Amazon @Julia_Amazon @Simon_Amazon @Sarah_Amzn

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Julia_Amzn

Hello @Seller_g5sGu1QVOejoR, thank you for reaching out. I will address your case. 😊

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Seller_ynXgesfGs9npl

{SPAM content removed, moderator edit}

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Julia_Amzn

Hello @Seller_g5sGu1QVOejoR, I hope you are doing well. Could you please verify if you have access to Premium A+ content?

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Seller_g5sGu1QVOejoR

Premium A+ Content Access Lost

Hello,

We had access to Premium A+ Content for over a year. We submitted numerous successfully approved Premium A+ designs.

As of last week, we lost access to Premium A+ modules. We can still view our designs in the A+ Content Manager and attempt to edit them. However, when submitting, we receive an error:

Requested from: [/aplus/api/SaveContent]. Recieved status: [400] with message: [APLUS_VALOO_ERROR_INVALID_MODULE_ACCESS_ERROR]. The A+ content contains modules to which you do not have access: [Premium Full Image, Premium Background Image with Text, Premium Comparison Table 1, Premium Full Video].

We are also unable to create new Premium A+ designs, as the option is simply no longer available.

Have any of you encountered Premium A+ access being revoked? If so, how can we obtain it back, as we have already met all the requirements?

Support is ineffective and provides outdated requirements (which we comply with anyway).

Case ID: 10672009642

44 views
10 replies
Tags:A+ content, ASIN, Listings, detail page
00
Reply
user profile
Seller_g5sGu1QVOejoR

Premium A+ Content Access Lost

Hello,

We had access to Premium A+ Content for over a year. We submitted numerous successfully approved Premium A+ designs.

As of last week, we lost access to Premium A+ modules. We can still view our designs in the A+ Content Manager and attempt to edit them. However, when submitting, we receive an error:

Requested from: [/aplus/api/SaveContent]. Recieved status: [400] with message: [APLUS_VALOO_ERROR_INVALID_MODULE_ACCESS_ERROR]. The A+ content contains modules to which you do not have access: [Premium Full Image, Premium Background Image with Text, Premium Comparison Table 1, Premium Full Video].

We are also unable to create new Premium A+ designs, as the option is simply no longer available.

Have any of you encountered Premium A+ access being revoked? If so, how can we obtain it back, as we have already met all the requirements?

Support is ineffective and provides outdated requirements (which we comply with anyway).

Case ID: 10672009642

Tags:A+ content, ASIN, Listings, detail page
00
44 views
10 replies
Reply
user profile

Premium A+ Content Access Lost

by Seller_g5sGu1QVOejoR

Hello,

We had access to Premium A+ Content for over a year. We submitted numerous successfully approved Premium A+ designs.

As of last week, we lost access to Premium A+ modules. We can still view our designs in the A+ Content Manager and attempt to edit them. However, when submitting, we receive an error:

Requested from: [/aplus/api/SaveContent]. Recieved status: [400] with message: [APLUS_VALOO_ERROR_INVALID_MODULE_ACCESS_ERROR]. The A+ content contains modules to which you do not have access: [Premium Full Image, Premium Background Image with Text, Premium Comparison Table 1, Premium Full Video].

We are also unable to create new Premium A+ designs, as the option is simply no longer available.

Have any of you encountered Premium A+ access being revoked? If so, how can we obtain it back, as we have already met all the requirements?

Support is ineffective and provides outdated requirements (which we comply with anyway).

Case ID: 10672009642

Tags:A+ content, ASIN, Listings, detail page
00
44 views
10 replies
Reply
10 replies
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Seller_g5sGu1QVOejoR

Please help. @Roberto_Amazon @Winston_Amazon @Spencer_Amazon @Julia_Amazon @Simon_Amazon @Sarah_Amzn

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user profile
Julia_Amzn

Hello @Seller_g5sGu1QVOejoR, thank you for reaching out. I will address your case. 😊

00
user profile
Seller_ynXgesfGs9npl

{SPAM content removed, moderator edit}

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user profile
Julia_Amzn

Hello @Seller_g5sGu1QVOejoR, I hope you are doing well. Could you please verify if you have access to Premium A+ content?

00
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user profile
Seller_g5sGu1QVOejoR

Please help. @Roberto_Amazon @Winston_Amazon @Spencer_Amazon @Julia_Amazon @Simon_Amazon @Sarah_Amzn

00
user profile
Seller_g5sGu1QVOejoR

Please help. @Roberto_Amazon @Winston_Amazon @Spencer_Amazon @Julia_Amazon @Simon_Amazon @Sarah_Amzn

00
Reply
user profile
Julia_Amzn

Hello @Seller_g5sGu1QVOejoR, thank you for reaching out. I will address your case. 😊

00
user profile
Julia_Amzn

Hello @Seller_g5sGu1QVOejoR, thank you for reaching out. I will address your case. 😊

00
Reply
user profile
Seller_ynXgesfGs9npl

{SPAM content removed, moderator edit}

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Seller_ynXgesfGs9npl

{SPAM content removed, moderator edit}

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Julia_Amzn

Hello @Seller_g5sGu1QVOejoR, I hope you are doing well. Could you please verify if you have access to Premium A+ content?

00
user profile
Julia_Amzn

Hello @Seller_g5sGu1QVOejoR, I hope you are doing well. Could you please verify if you have access to Premium A+ content?

00
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