Why is my payment stuck in reserve
Hello why is my payment stuck in reserve for over a month. I have raised this twice now and not had a response.
0 replies
Seller_7VbclcPFFRTnc
often its after high a-zs or other defects on your account
check your bank account is still verified too
have you taken an amazon loan ?
Maja_Amazon
Hello melnowocin!
There are several issues that can cause payments delays, some of the most common ones being:
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Funds are unavailable for payment because they are in reserve to ensure that you have enough money to fulfill any returns, chargebacks or A-to-z Guarantee claims.
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Bank account or credit card information is missing or invalid.
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The account had a negative or zero balance at the time of payment. This could happen because of selling fees or product refunds. We might charge your credit card to cover the selling fees in this situation.
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All or some of your funds might be withheld as per the Funds withholding policy.
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Dispatch for an order was not confirmed.
Please take a look at the below Help Page for more details:
Why didn’t I get paid?
Let us know in case of any questions.
Best,
Maja
