my Featured Offer down to 0 %
hi
my Featured Offer down to 0% today, before all the time it was around 97-99%
im think its bug in the system,
@Glenn_Amazon @Danny_Amazon
13 replies
Seller_e0wwUewVwmoiO
Same thing here. I went from 98% to 75% yesterday, now this morning is 0%. I'm still getting sales so hopefully it's just a bug.
Seller_ZWJu6SC7QqWWD
Yes and I also created a forum post about it and a few others have the same issue
Tonight my offer went back up to green arrow up 98%, must have been a glitch. Are you fixed as well ?
Seller_Ha6JyVvDK6Ybs
You are being throttled like cell phone internet you sell too much buy box remover and salad drop to where Amazon calculates.
Seller_qMgi7qxvEo7f1
My metrics are 100% good, but my Featured Offer was 0% yesterday, for days. Then 53%. Now it's 73%. Yet, ZERO sales. Yesterday, 2 sales. I made 5 bucks... Not good...
Manny_Amazon
Hi @Seller_7Ei7ntto5WiRd,
To give customers the best possible shopping experience, sellers must meet performance-based requirements to be eligible to compete for Featured Offer placement. This means that not all sellers may be eligible for the Featured Offer. I would recommend reviewing the Become the Featured Offer page for tips on how to get the Featured Offer.
Pricing your items competitively, offering faster and free shipping, providing great customer service, and keeping stock available are all methods that you'd want to sustain in order to be Featured Offer Eligible. The other criteria is that Amazon selects compelling offers to feature from among a pool of eligible offers.
Do note that Amazon does not guarantee that any seller is selected for the Featured Offer. The Featured Offer is given according to internal criteria and it's not possible to share why it may be granted or not.
Regards,
- Manny
Seller_I2VicKYwfCNhg
Could it possibly have anything to do with the Account Health banner?
"At risk stores: 1"
You might have lost your buy box eligibility. Do some digging, check your emails, look at your account health.
