Hi all,

We are experiencing the same issue as other sellers here. Orders with earliest delivery dates of around the 11th of May that are outside the UK are flagged has having invalid tracking.

These orders are mostly being sent normal royalmail airmail large letter (DG4) and have the customs tracking number posted to amazon. We have

I too need help urgently.

Hello Sellers,

Could you additionally share with me examples of impacted order IDs ?

@Seller_zQYEhPptUDHAN @Seller_MGIfFYxXbltB5 @Seller_QBYDtMunXcNNa @Seller_nRhZxElkqUPAM, @Seller_UdCB3aWxjRwo9 @Seller_EwHegXNU7JHwf@Seller_9WoNDSbKv0Xfu@Seller_gN9g34EIWgbQI@Seller_NkhMsqPM4IOLH @Seller_U2vIAHLufUGPJ

As I understand it, there is no change in your reports and the issue still persists, correct ?

Thank you for your collaboration !

Sakura

@Sakura_Amazon_

Are there any update about this? The situation is getting worse daily.

Hello Sellers,

Thank you for giving me the Order IDs. We are working with the Partner Team to understand it, but, unfortunately, I still don't have any update regarding this.

Thank you for your patience and providing me all the data.

Sakura

Anyone vtr changed over the last 24 hours

Hello Sellers,

I got some updates from the Partner Team. Could you please check your VTR metrics and international orders and let me know if they are still affected ?

I see this @Seller_U2vIAHLufUGPJ`s response:

Seller_U2vIAHLufUGPJ

Show post

Yes ours is back to 100%

Thank you,

Sakura