@Seller_zQYEhPptUDHAN , Thank you for the case ID. I see that the case is still pending Amazon's response.

Please let us know here when you get an update.

In the meantime, I contacted the relevant Partner Team to review your situation. I included @Charlie as well (I have an issue with tagging you).

Let me know if you get any updates or your VTR report changes.

Regards,

Sakura

Dear Sellers,

If you experience the same situation, please let me know here and share the following information:

• Case ID opened to Seller Support

I am monitoring this thread, and I have contacted our Partner Team to review it.

Regards,

Sakura

Hi there

can you add ours too

Case: 9887113932

SS keep trying to close the case with unhelpful resolution.

Thanks

Hello Sellers,

Thank you for coming back and providing the data that I asked for. Also, I reviewed the Seller Support answers that you shared here.

I am still working on it, but I will get back to you once I receive any updates.

Regards,

Sakura

Hi all,

We are experiencing the same issue as other sellers here. Orders with earliest delivery dates of around the 11th of May that are outside the UK are flagged has having invalid tracking.

These orders are mostly being sent normal royalmail airmail large letter (DG4) and have the customs tracking number posted to amazon. We have

I too need help urgently.

Hello Sellers,

Could you additionally share with me examples of impacted order IDs ?

@Seller_zQYEhPptUDHAN @Seller_MGIfFYxXbltB5 @Seller_QBYDtMunXcNNa @Seller_nRhZxElkqUPAM, @Seller_UdCB3aWxjRwo9 @Seller_EwHegXNU7JHwf@Seller_9WoNDSbKv0Xfu@Seller_gN9g34EIWgbQI@Seller_NkhMsqPM4IOLH @Seller_U2vIAHLufUGPJ

As I understand it, there is no change in your reports and the issue still persists, correct ?

Thank you for your collaboration !

Sakura

@Sakura_Amazon_

Are there any update about this? The situation is getting worse daily.

Hello Sellers,

Thank you for giving me the Order IDs. We are working with the Partner Team to understand it, but, unfortunately, I still don't have any update regarding this.

Thank you for your patience and providing me all the data.

Sakura

Anyone vtr changed over the last 24 hours